At Cheap Feminique Finds Store, we’re committed to making your shopping experience as elegant and effortless as our feminine fashion and jewelry collections. Below you’ll find all the details about our shipping options and hassle-free return process.

Shipping Information

We ship worldwide (excluding some Asian and remote areas)

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Options

  • Standard Shipping ($12.95):
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after shipment
  • Free Shipping (orders over $50):
    • Carrier: EMS
    • Delivery time: 15-25 business days after shipment

Our Hassle-Free Returns Policy

We want you to love every feminine, elegant piece you purchase from us. If you’re not completely satisfied, you may return most items within 15 days of receiving your order.

Our Return Promise: We stand behind the quality of our affordable luxury fashion and jewelry. If any item doesn’t meet your expectations, we’ll make it right with an exchange or refund (excluding final sale items).

Easy 3-Step Return Process

Step 1: Initiate Your Return

Email our customer care team at [email protected] within 15 days of receiving your package. Include:

  • Your order number
  • Item(s) you wish to return/exchange
  • Reason for return
  • Whether you prefer an exchange or refund

Email Template:

Subject: Return Request for Order #[Your Order Number]

Body:
Dear Cheap Feminique Finds Team,

I would like to request a return/exchange for my recent order (#[Your Order Number]).

Items to return/exchange:
– [Item Name] in [Size/Color], Quantity: [X]
– [Item Name] in [Size/Color], Quantity: [X]

Reason for return: [Please specify]

I would prefer: [Exchange for (specify item/size if known) / Refund]

Shipping address:
[Your Name]
[Your Address]

Thank you,
[Your Name]
[Your Email]

Step 2: Package Your Items

Once approved:

  • Repackage items in their original condition with all tags attached
  • Include the original packing slip or a copy of your order confirmation
  • Jewelry must be returned in its original protective packaging

Note: We cannot accept returns of worn, damaged, or altered items.

Step 3: Ship Your Return

Mail your return package to:

Cheap Feminique Finds Store
Returns Department
3522 Cinnamon Lane
San Antonio, TX 78221
USA

We recommend using a trackable shipping method as you are responsible for return shipping costs unless the return is due to our error.

Refund Processing

  • Timing: Refunds are processed within 3-5 business days after we receive your return
  • Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Amount: You’ll receive the full item price minus original shipping costs (unless return is due to our error)

Exchange Policy

Prefer a different size or style? We’re happy to exchange your item:

  • Exchanges are subject to product availability
  • We’ll notify you if your requested exchange item is out of stock
  • Price differences will be charged/refunded as needed

Non-Returnable Items

To maintain our quality standards, we cannot accept returns of:

  • Final sale items (clearly marked on product pages)
  • Personalized or custom jewelry pieces
  • Items without original tags or packaging
  • Items showing signs of wear or damage

International Returns

For our global customers (excluding some Asian and remote areas):

  • You are responsible for return shipping costs and any customs fees
  • Please mark the package as “Returned Goods” to avoid additional charges
  • Refunds will be issued in USD

Need Help?

Our San Antonio-based customer care team is here to assist with any questions about returns or exchanges. Contact us at [email protected] and we’ll respond within 24 hours.

Thank you for shopping at Cheap Feminique Finds Store – where affordable luxury meets feminine elegance!